Miriam Dowling-Schmitt, RN, discusses quality and high reliability organizations

Leading by Example
April 17, 2020

The COVID-19 outbreak has put a spotlight on patient safety. Healthcare organizations across the world have needed to adapt quickly and operationalize new safety and screening protocols almost overnight. Quality teams and operational leadership at provider organizations are working to overcome obstacles to continue treating patients safely.


In today’s segment, Miriam Dowling-Schmitt, RN, Spectrum’s director of quality, shares information about what it means to be a high-reliability organization and how these key principles are particularly relevant during the COVID-19 pandemic.

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